- Supervise staff and oversee performance of more complex record keeping tasks (and performing those tasks when required)
- Report, policy and procedure writing
- Budgeting and budget monitoring in relation to record keeping activities
- Individual and group training of staff in records policies and procedures
- Staff development and management
- Interpretation of legislation, standards and guidelines and ensuring they are applied appropriately
A Day in the Life
A day typically starts with ensuring that the mail processing and document scanning runs smoothly, answering any queries when they occur, and then performing quality assurance on the information that has been input to ensure that the documents are legible, complete, correctly page oriented and workflow has been initiated. Every day sees me managing budgets, staff and staffing requirements to ensure that business requirements are met within our department. When I am not conducting staff training around the organisation on our electronic document and records management system I am dealing with the more complex retrieval requests or appraising closed files for storage against our organisations retention and disposal policies.
Training and Further Study
No formal education is required however your education and on the job experience (3-5 years) should be equal to a minimum of a Certificate III in Business or Certificate III in Recordkeeping.